Here are a few important details to help ensure a good experience with your contractor. Exterior projects are expensive, and most of the time permanent. For your benefit, look at more than just the price!!
- Does the contractor you're considering carry a minimum of $1,000,000 in Liability and $500,000 in Workers Compensation insurance for your protection? Ask to have a certificate of insurance mailed or faxed to you from their insurance carrier prior to the start of any work. This is the only way to verify that the policy is in affect and has not been cancelled.
- Check with the Attorney Generals Office and the Better Business Bureau to determine if and how the contractor responds to any complaints against him
- Is the contractor a legitimate company and in good standing with the state of Missouri? Does the contractor have an established office you can visit? This can help determine that they are committed to servicing you for the long haul.
- Insist that a material lien waiver be provided upon completion of the project, to protect you from a lien on your home for your contractor's failure to pay his suppliers
- Ask about service after the installation; request a list of references and check with them on issues related to service and response time
- Request copies of all manufacturer's warranties and contractor's warranties be in writing
- Request a written detailed contract listing the scope of all work to be performed; accept no verbal agreements
- Request a list, which includes the address and phone number of completed projects in your area; call and view these homes, ask the homeowner's about the quality of workmanship and professionalism of the crews.
- Try and determine how much turn over the contractor has with his crews. Many contractors hire as needed, and lay off when work slows. this can show itself with inconsistent quality of workmanship from one job to the next. You do not want to hope you are getting a "good crew"
These are some good sense questions. It is always easier to get the answers you need when you are armed with the propper questions. We post this information because we believe that an educated consumer is our best customer.